Customer Service Officer (5 mins from Kwai Fong MTR station)

Responsibilities:

• To handle enquiries from customers and overseas partners
• To check rates and charges with local suppliers and overseas partners
• To prepare quotations, sales presentations and reports for salesman
• To communicate with overseas partners for Air and Sea shipment to ensure shipment handling properly and efficiently
• To coordinate with internal departments to keep the high level of service provided to customers and overseas partners

Requirements:

• Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines
• Minimum 3 years working experience in customer Services / Sales Support in freight forwarding/logistics industry; candidates with less experience will be considered as Executive – Customer Services (Sales Support)
• Good command in both written and spoken in English and Putonghua
• Proficient in Microsoft Office applications
• Good interpersonal skills, detail oriented and well-organized
• Good relationship with airlines and co-loaders
• Responsible, patient, proactive and able to work under pressure
• Immediately available is preferred

We Offer:

• Three short weeks (off duty on Saturday) after one long week (work in the morning on Saturday)
• Medical Insurance
• Double pay
• Performance Bonus
• Public Holiday
• 12 days Annual Leave

Interested candidates, please send the full resume with expected salary and availability to Thomas Wong

(thomas.wong@intelligence-frt.com).