Customer Service Assistant

Zung Fu Company Limited
Posted on 2024-03-29

Hung Hom
1 year(s) work experience

Job Description

Responsibilities:

- To provide warm welcome to customers, understand their needs and ensure the Best Customer Experience is achieved

- To handle inquiries raised by customers

- To support various customer events and perform administrative duties

- To support ad hoc assignments arranged by managers


Requirements:

- Diploma holder or above

- At least 1-year relevant customer service experience would be an advantage

- Strong interpersonal and communication skills

- Fluent in English is preferred

- Able to work on Saturday and ad hoc rostering


The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Hung Hom
Education
Non-Degree Tertiary
Skills Customer service / Communication
Spoken Language Fluent English
Employment Type Full Time
Industry Motor Vehicles

About company
Zung Fu Company Limited
As a member of the Jardine Matheson Group, Zung Fu is the exclusive retailer of Mercedes-Benz in Hong Kong and Macau, with two flagship 4S brand centres in Hung Hom and Chai Wan, and additional 10+ outlets across the market supporting the operations of passenger cars, commercial vehicles and specialised aftersales services. Zung Fu Hong Kong also represents Hyundai passenger cars and commercial vehicles, as well as Foton commercial vehicles in Hong Kong.