Customer Engineer (Overnight shift is required, Fresh grad would be considered)
Automated Systems (HK) Ltd
Posted on 2024-04-29
Sha Tin
0 year(s) work experience
Job Highlight
Job Description
Job Description
- Provide technical support consultation on hardware, software & networking maintenance services to Multinational Corporation customers
- Act as first/second level support team member to our corporate customers; escalate to second/third level expert under guideline/policies.
- Handle customer technical enquiries.
- Provide helpdesk, remote network and server support including system monitoring, mainly work in office.
- Provide application support, conducting user acceptance test, and prepare technical documentation such as SOP/Manual, etc
Requirements:
- High Diploma or above in I.T. related discipline, other discipline with enough I.T. experience/knowledge will be considered.
- Willing to work shift duties on a roster
- Self-motivated and Works with minimal supervision
- Good team player, good communication skills and hard-working.
- Customer focused attitude and dedicated to problem resolution.
- Able to work independently and under pressure.
- Fresh graduates/No experience with IT background will be considered
Working Location:
- Sha Tin
Working Hour:
- 8am – 8pm & 8pm – 8am (Overnight shift is required)
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
Job Function | |
Work Location | Sha Tin |
Education |
Non-Degree Tertiary
|
Skills | Problem-solving / Communication / Teamwork |
Employment Type | Full Time |
Industry | IT / E-Business |
About company
Automated Systems (HK) Ltd
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