IT Support Officer (Ref No.: HKCSS/002/2025)

Innovation and Technology for Ageing (ITA)
The ITA team at the Hong Kong Council of Social Service works to contribute toward a better and more respectable life by adopting gerontechnology in social service and the community. The ITA promotes cross-disciplinary collaboration and co-creation in driving technology development and application, intending to enhance the well-being, quality of life, independence and self-reliance of the elderly, caregivers and healthcare staff. We are currently seeking an experienced and detail-oriented IT coordinator to join our team. As a key contributor, this individual will be responsible for coordinate with vendors and partners on system upgrades for our core projects.

IT Support Officer (Ref No.: HKCSS/002/2025)
One-year renewable contract
(Applications for part-time engagement will also be considered)

Responsibilities

• Manage the system development life cycle and solutions delivery, including system design, development, implementation, testing and launch
• Coordinate with different partners and capture user requirements for system enhancement
• Provide regular project reports and update on system performance
• Responsible for system audits to ensure compliance and identify areas for improvement
• Manage system upgrades as needed to maintain optimal functionality and security

Requirements

• Degree holder in Information Technology, Computer Science, IT Project Management, Engineering or related technical field
• Specialization in system and application development preferred
• A minimum of 3 years working experience in system and application development and maintenance, project management / procurement management in NGO sector
• Strong communication skill to provide technical support to the team
• Proficient in project reporting and provide regular updates

5-day work per week. 15-day annual leave. Please send your application with expected salary to Room 1313, 13/F, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong or email to [our mailbox through Apply Now]. Reference No. should be quoted on envelope or email header. Only shortlisted applications will be notified.

All information provided will only be used for recruitment related purposes. Information on unsuccessful candidates will be destroyed after 6 months. The Council is an Equal Opportunity Employer. For our Policy on Employment of People with Disabilities, please refer to our website at www.hkcss.org.hk