Account Manager Trainee (Customer Service)

Responsibilities:

• Respond to client inquiries and attend to client's needs
• Support colleagues
• Maintain and develop client relationship
• Engaging in answering all work emails and phone calls
• Complete tasks assigned
• Providing one stop service for our client's company formation
• Handle service inquiries raised by clients
• Making outbound calls regarding our services
• Answer inbound calls from client's questions and interest in our services
• Maintain and develop our customer base
• Liaison to our current and future prospect clients in addition to providing high quality of customer service
• Attentive to our individual client's needs
• Engaging in answering all work emails and phone calls
• Capable to analyze, assessed, and complete task assigned

Requirements:

• Associate Degree or above
• Initiative, independent and good interpersonal skills
• **Must** fair command of spoken and written English and Chinese including Mandarin
• Basic knowledge of computer (Outlook, PDF, Microsoft word, etc)
• 1 year working experience is perfect
• Fresh graduate will be considered

Are you interested? Here's what you can expect when you join us

• 5-days work per week
• Paid Public Holiday
• Annual leave 14 days
• Medical and Dental Benefits
• Yearly bonus
• Limited working hours to maintain work–life balance
• Excellent company culture
• Medical and Dental Benefits
• Excellent career promotion prospect

Interested persons should send full resume with date of availability, send by email to hr@sbcpa.hk.
Personal data collected will be used for recruitment purposes only. The Company will retain the applications for a maximum period of 12 months after which their personal data will be destroyed.