Customer Service & Administrative Officer

Major Duties:

• Perform general campus administration duties for day-to-day operations
• Assist in handling student recruitment such as applications, making calls, answering inquiries by phone,  email, or personal contact, and the promotion of programs
• Assist the Centre Manager with record-keeping systems, for example, attendance, incidents, parent reports, budgets, etc.
• Prepare monthly reports
• Greet and direct parents, caregivers, students and visitors in a positive way in keeping with our mission and ethos that it is a happy place
• Be ready to lend a hand to teachers during classroom time when necessary
• Sort and distribute all incoming mail; arrange couriers; maintain supplies of stationery and equipment
• Carry out any other duties as assigned from time to time by the Centre Manager

Hours of Work:

• 5 or 5.5 days a week including Saturdays
   

Required and Preferred Qualifications and Experiences:

• Genuine interest in and love of children
• At least 2 years of work experience in customer service or sales (education industry highly preferred)
• Proficient in written and spoken English and  Chinese, preferably including Mandarin
• Excellent communication and organizational skills
• Good interpersonal skills, self-motivated, customer oriental and attention to detail
• Proficient in MS Office (including Word, Excel, PowerPoint, etc.)

• A positive, collaborative team player with a caring and responsible approach to all major duties 
   

Application Procedure:

• Include a letter of application with expected salary range
• Include a current CV with a and the contact details of 2 professional referees

• Include all documents in a single PDF file and forward by email to: jobs@fairchild.academy