Operation Executive/Administrative officer – Franchising

Responsibilities:

• Maintain good customer service quality

• Ensure good communications among all campuses

• Assist the preparation of teaching materials for special programs

• Assist in set-up of new campuses

• Provide after-sales service and supporting documents according to school procedures

• Assist in monitoring student progress, and to provide advice and support

• Handle enquirers on course information and student services

Requirements:

• Form 7 education level or above

• 1-2 year working experience in a customer service or related field is preferred

• Good command in both spoken and written English as well as Chinese

• Pleasant personality with good interpersonal and communication skills

• Proficient in Microsoft Office (Excel, Word, and PowerPoint)

• Passion for children and young education

• Flexibility in adjusting hours is required when there is an operational need to do so

• A good team player

• 5-day work a week, including Saturdays; prepare to work on some Sundays

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.