Senior Account Manager/ Account Manager - HCM (Ref: CC/HRM/AM)

Responsibilities:

• Maintain good customer relations with existing customers on Human Capital Management (HCM)/ Human Resources Management System (HRMS) and understand their challenges and new requirements
• Regularly engage with existing install base customers, present our latest HCM solutions to identify upgrade or upsell opportunities to achieve revenue targets and business objectives
• Act as an ambassador to solve customer issues by cooperating with internal stakeholders. When there are customer needs, promote HCM new modules and upgrade version to existing customer in Hong Kong and/or Macau
• Prepare quotations and tender proposals, negotiating contract terms and conditions and winning customer’s contracts
• Collaborate with internal pre-sales consultants and project team to prepare sales proposal, conduct solution demonstration and presentation to senior executives of customers
• Follow-up potential customer inquiries, maintain update of sales lead and provide regular business update to business unit head
• Formulate strategic business plans and execute accordingly to achieve targets
• Report regularly on sales pipeline and target achievement progress 

Requirements:

• Minimum 5 years solid IT solutions customer relations or sales experience with proven sales track records
• Prior HCM/HRMS or enterprise software/ solutions/ Saas sales experience an added advantage
• Holding a Bachelor’s degree in business administration / marketing / computer science or equivalent
• Experience of selling software and services
• Strong customer satisfaction mindset, interpersonal and communication skills
• Able to work independently, self-motivate and willing to take challenges
• Good communication skill, fluent both spoken and written English and Chinese 

All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.