Customer Services Officer (Internet Brokerage)

Job Responsibilities:

• To handle account opening and ensure the account opening documents follow internal policies and procedures
• To follow up with clients on outstanding account opening documentations
• Resolve client enquiries over the telephone, email, or face-to-face with professional manner
• To establish and maintain good relationship with customers
• To perform ad hoc projects as required

Job Requirements:

• Higher Diploma / Associate Degree or above, preferable in business or related disciplines
• 1 to 2 years related working experience
• Passed HKSI LE paper 1, 7, 8 or Licensed with SFC type 1 regulated activities preferred
• Good command of spoken and written English and Chinese (Cantonese and Putonghua)
• Good Interpersonal and customer services skill
• Fresh graduates will also be considered

Working Hours:

• 5-day work week
• need to work on Saturday, Sunday or public holiday (with shift allowance)
• 9am to 6pm

We offer attractive remuneration package to the right candidates. Interested parties please send your current and expected salary by email.

Data collected will be used for recruitment purpose only.