IT Support Officer

Responsibilities

• Provide helpdesk support and technical services
• Manage and support all IT systems, infrastructure, PC software and hardware,  installation and troubleshoot
• Perform daily Server / LAN operation and maintenance job
• Perform IT tasks such as network and server administration and support, system checking, backup, troubleshooting
• Hands on experience in Microsoft Infrastructure Configuration (Active Directory, DNS, DHCP, SharePoint)
• PABX system administration and support
• Develop the IT infrastructure to support new application systems
• Responsible for IT asset management and timely update IT asset records
• Daily health check (server, network, website, telephone system, access control system, CCTV system and etc.)
• Liaise with vendors on system hardware and software procurement
• Vendor management (sourcing, quotation, renewal of contract, performance review, elevation and report)
• Handle Telephone and Broadband Line renew or relocation
• Provide technical advisory, support, upgrade, manage, documentation, review, testing, design and analyze for applications/infrastructure
• Commence emergency recovery procedures through mitigations promptly

Requirements

• Diploma or above in Computer Studies, Computer Science, Information Technology or equivalent
• 1 - 2 years working experience in IT technical support and troubleshooting
• Experience in Comms and Network infrastructure preferred
• Competent in Microsoft Office, Windows 11, 10, 8, 7, XP, Vista and Outlook is a MUST
• Experience in network security such Firewall setting, VPN, Intruder Detection, Anti-Virus and Anti-Spamming, etc.
• MCSE, CCNA/CCNP certificate holder would be advantage
• Self motivated and able to work independently and able to work under pressure
• Good interpersonal and communication skills with end users
• Good command of written and spoken in English and Cantonese
• Immediate availability is highly preferred

Benefit Package

• 5-days work week with stable working hours
• Annual leave, birthday leave, anniversary leave, family leave 
• Bank holidays
• Group medical scheme

Interested parties please send your full resume with date of availability, current and expected salary to us by clicking the above "Apply Now" button.


For further information on our company, please visit our website: https://www.onestartoffices.com

All information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence by authorized personnel.