Operations Executive

We are offering......

• Hybrid work arrangement (work from home/office)
• 15 to 18 days Annual Leave
• Medical & Life Insurance
• Full Paid Leave (16 weeks Maternity / 14 days Paternity)
• Discretionary Bonus
• Free Priority Pass Membership (unlimited Airport Lounge access)

About this role......

• Manage and support daily operations with airport lounges within APAC region
• Handle complaints, disputes, and enquiries in line with the company requirements
• Responsible for monthly lounge visit billing and lounge related issues
• Coordinate with IT team on installation and configuration of handheld devices, and trouble shoot the devices
• Works effectively and independently with the lounge operators on training and on-boarding of new airport lounges
• Ongoing relationship management with partners, lounge operators and internal teams
• Compile reports, and maintain records on system and files in a timely manner
• Perform any other ad-hoc duties as assigned by superior

You might fit for the role if you have......

• Diploma or above in business administration or related discipline
• Minimum 1-2 year working experience, preferably in airline and travel industry
• Able to work on shift working hours, including weekends and public holidays
• Excellent command of written and spoken Mandarin and English
• Excellent communication and problem-solving skills
• Proactive, detail-minded and able to work multi-task in a fast-paced environment
• Fresh Graduates are welcomed

If this sounds like you, Apply Now with your full resume with latest and expected salary.

To learn more about Collinson, please visit our website at https://www.collinsongroup.com/en.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.