Student Affair Officer / Student Service Officer

Responsibilities:

• Handling general enquiries about appropriate course options and courses offered.
• Enrolling students and taking payments according to the School’s procedures.
• Maintaining filing, indexing or record systems.
• Providing after-sales services and enquiry follow up.
• Assisting to monitor students’ progress and offer support to parents.
• Undertaking other routine administrative duties.
• Responsible to the Centre Manager or the supervisor for providing assistance in school routines.

Requirements:

• Form 6 or above, with a 1-2 year working experience in a customer service or related field.
• Good command in spoken and written English as well as Chinese.
• Familiar in using Microsoft Office (Excel, Word, and PowerPoint).
• Strong sense of responsibility and attention to details.
• Good communication skills with a positive attitude.
• Rostered to work 5-day a week including Saturday; prepared to work some Sundays.
• Flexibility in adjusting hours is required when there is an operational need to do so.

Employment Benefits

• Off on all Public Holidays
• Performance Bonus
• Monthly and Annual Good Attendance Bonus
• Staff Price on Tuition Fee
• Medical benefits

Remarks:

• More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer  (full time).

• All successful candidates will be expected to begin as Education Trainee.

Interested parties please send full resume, expected salary and date of availability to the Human Resources Director, at Room 2503-05, 25/F., 148 Electric Road, North Point, Hong Kong

                            (all data collected will be for recruitment purpose only)