Telephone Operator (5-Day Work Week)

Responsibilities

• Responsible for handling hotel incoming customer calls and transfer calls to respective departments

• Answering guests’ enquiries and assist guests for hotel information

Qualifications

• Certificate or above in hospitality management or related disciplines

• Customer service experience or call centre background is preferred

• Excellent quality-oriented customer service skills

• Good command of both spoken and written English and Chinese. Putonghua is a plus

• Willing to work at shift schedule including morning, afternoon or overnight shift

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details via email: recruit@goldcoasthotel.com.hk, or WhatsApp at 6396 1840.

Please read our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection-statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.