IT Support

Job Description:

• Respond to IT-related inquiries and provide daily technical support for applications, hardware, software, and networks.

• Conduct remote and on-site troubleshooting for IT issues.

• Perform system and server administration, including maintenance, backups/restorations, and troubleshooting.

• Liaise with vendors for maintenance and service coordination.

• Assist with IT projects and the implementation of new solutions as needed.

• Execute ad-hoc tasks as assigned by supervisor.

Requirements:

• 1-3 years of hands-on experience in technical support and system/network administration.

• Higher Diploma or above in Computer Studies or a related field.

• Proficient in both spoken and written English and Chinese.

• Strong communication skills, a problem-solving mindset, and a proactive attitude.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar posts within the Group/Company.