Customer Services Representative / Clerk (Admission / Medical Records) **Various Posts**

Key Responsibilities:
Perform clerical and customer services duties to support the operation of the Department. Typical duties include: 

• Undertake receptionist duties, answer enquiries, patient registration, handle data and information access request, etc
• Operate telephone and other communication systems
• Handle correspondence and documents including filing and record keeping
• Medical records management
• Communicate with both internal and external stakeholders such as wards and clients / patients
• Other duties as assigned by the supervisor

Requirements:

• Form 5 (HKCEE) / Form 6 (HKDSE) or above
• Good command of spoken and written English, Chinese and Mandarin
• Multi-tasked with good communication skills
• Relevant experience in customer services or handling of medical records is an advantage
• Proficiency in using Microsoft applications including English and Chinese Word Processing
• Shift duty is required for Customer Services Representative; job rotation to Support Services Centre at Fanling is required for Clerk in handling medical records

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties please apply with full resume and expected salary to Human Resources Department, Hong Kong Baptist Hospital, 7/F, HKBH 105 Plaza, 105 Wai Yip Street, Kwun Tong, Kowloon, by email to [our mailbox through ] or by fax to 2339 4575 on or before 30 May 2025.

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.