Customer Care Officer - Kowloon Bay (Part time, $80-85)

RESPONSIBILITIES

• Handle customer inquiries via phone.

• Ensure customer queries and feedback are quickly and effectively resolved with courtesy.

• Balance customer’s expectation & service level by providing effective and efficient solutions to customer.

• Immediately available is highly preferred.

 REQUIREMENTS

• DSE / HKCEE or above

• Customer-oriented with good communication skills is essential.

• Good command of both spoken and written English and Chinese, Mandarin will also be an advantage.

• Good PC knowledge and Chinese word processing preferable.

To learn more about Make The Right Call, please visit us People at Make The Right Call [link removed] or follow our Facebook [link removed] or Instagram [link removed] or LinkedIn [link removed]

MAKE THE RIGHT CALL is an equal opportunity employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only.

To learn more about Make The Right Call, please visit us www.maketherightcall.com
 

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

Company Overview

About Make The Right Call

With over 20 years of experience, Make The Right Call has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment.

Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ languages, catering not only to Asian and English-speaking markets but also to the European market.

Distinguished as an award-winning Call Centre in the Customer Service sector, Make The Right Call has earned multiple international compliance certifications, guaranteeing the secure and professional management of business processes.

Get to know us more at:

https://www.linkedin.com/company/make-the-right-call/

https://www.instagram.com/mtrc_hk  

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.