Customer Care Officer (Full Time) $18k

• 1-2 years’ customer experience
• 5-day work (Work Location: Kwai Fong)
• Immediately available is highly preferred

KEY RESPONSIBILITIES

• Handle customer inquiries via phone, email, live chat and social media platforms
• Ensure customer feedback are effectively and efficiently resolved with courtesy
• Fulfill daily operational tasks and documentation in accordance with Key Performance Index.
• Attractive basic salary with performance bonus

PERSONAL SPECIFICATION

• Excellent customer service attitude, Customer-oriented with good communication skills
• Hard-working, punctual
• Well-organized, Independent and Self-initiated

REQUIREMENTS

• 1-2 years’ experience at least in any segment of customer services, e-commerce experience will be added advantage
• Native in Cantonese, Good Command of English and Mandarin
• Customer-oriented with pleasant telephone manner
• Hands on PC skills (Microsoft office, Internet etc.)
• Immediately available is highly preferred.

We Offer

• Attractive basic salary with monthly performance bonus
• Flexible working hours
• In-house Gym for employee use
• Comprehensive customer service training
• Marriage leave
• Paternity leave
• Career development
• Medical coverage
• Vibrant and all-inclusive work place
• Equal opportunity Employer

To learn more about Make The Right Call, please visit us www.maketherightcall.com

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.