Customer Care Officer (2-month contract) $18K (Jordan)

Make the Right Call
刊登於 2024-05-08

佐敦
3年工作經驗
$18,000/月
五天工作週

職位亮點

  • Donor service experience
  • At least 3 year working experience
  • Working Hours : 10:00 - 19:00 (Mon - Fri)

職位描述

Job Description

Responsibilities

  • Responsible for handling inbound and out-bound calls in a timely and professional manner;
  • Make warm calls in providing accurate and update information to existing customers;
  • Maintain good customers relationships and perform high quality customer service;

 

Requirements

  • HKCEE/ DSE or above
  • At least 3 year working experience in customer service
  • Knowledge of MS Word and MS Excel 
  • Proficiency in written and spoken Chinese (Cantonese and Mandarin) and English
  • Working Hours : 10:00 - 19:00 (Mon - Fri)
  • Location : Jordan

To learn more about Make The Right Call, please visit us www.maketherightcall.com


MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.


工作種類
工作地區 佐敦
待遇 五天工作週
教育程度
會考 / 中學文憑
技能 Microsoft Word / Microsoft Excel
口語語言 流利粵語 / 流利英語 / 流利普通話
書寫語言 流利中文 / 流利英語
受僱形式 合約
行業 廣告 / 公共關係 / 市場營銷

有關招聘公司
Make the Right Call
About Make The Right Call

Make The Right Call is based in Hong Kong with more than 19 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.

Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel

To learn more about Make The Right Call, please visit us www.maketherightcall.com