Assistant General Manager/Senior Manager, Facilities Management - Consultancy

About the role

An exciting opportunity has arisen for an Assistant General Manager/Senior Manager, Facilities Management within the Consultancy side.

What you'll be doing

• Strategic Leadership & Growth
  
  Provide strong leadership to ensure all contractual obligations are not only fulfilled but consistently exceeded.
  
  Identify and pursue opportunities to expand the scope of services, increase revenue, and enhance profitability.
  
  Drive contract renewals and successful re-tendering through strategic relationship management and service innovation.
  
  

• Operational Excellence
  
  Ensure company policies and procedures are clearly communicated and effectively implemented across all contract operations.
  
  Promote a culture of safety and compliance, ensuring health and safety standards are upheld for employees, clients, and subcontractors.
  
  Optimize workforce structures to balance cost efficiency with high-quality service delivery, including contingency planning for workload fluctuations and emergencies.
  
  

• Talent Management
  
  Build and maintain high-performing teams with the right skills and competencies to meet contract demands.
  
  Implement succession planning to ensure continuity and capability within the team.
  
  Foster collaboration across operational teams to support business development and shared success.
  
  

• Financial Performance
  
  Develop and execute financial strategies to achieve revenue targets, reduce outstanding work-in-progress and debt, and control costs.
  
  Monitor and manage financial performance to ensure consistent growth and profitability.
  
  

• Governance & Compliance
  
  Establish robust control systems to ensure compliance with statutory requirements, company policies, and contractual commitments.
  
  

• Client Relationship Management
  
  Maintain strong client relationships through proactive communication, responsiveness, and a customer-centric approach.
  
  Ensure client satisfaction is embedded in all aspects of service delivery.
  
  

• People Development
  
  Provide coaching, mentorship, and support to team members to promote best practices in recruitment, training, performance management, and recognition.
  
  Create a learning-focused environment where employees receive the training needed to excel in their roles and grow professionally.
  
  

• Communication & Engagement
  
  Lead effective communication across teams and stakeholders through meetings, reports, forums, and other channels.
  
  Contribute to internal and external communications that support transparency, engagement, and alignment.
  
  

• Sales & Mobilization Support
  
  Collaborate with the sales team in developing tailored solutions, participating in client presentations, and supporting the onboarding of new contracts.
  

What we're looking for

• Bachelor's degree in Property Management/Facilities Management/Building Services Engineering, or related discipline with a minimum of 12 years of related experience
• Solid experience in property management & facilities management
• Excellent communication and interpersonal skills
• Fluent in both written and spoken English and Chinese (Cantonese & Mandarin)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Chinese Word Processing