Admission Officer (Ref. No.: PSC-ADMO-0002-JDB-20250409)

Job description

• Support patients in their admission process by helping with insurance pre-authorization, answering enquiries, and providing pre-admission outreach.

• Consolidate and prepare all admission documents for the operation team.

• Communicate closely with insurance providers and clinics to ensure smooth admission for patients.

• Work productively as part of a team in order to reach set goals.

• Support team members by sharing of resources and knowledge acquired from existing job role.

• Provide professional customer services to all stakeholders.

Requirements:

• Higher diploma or above

• Previous experience in healthcare or insurance industry is an advantage.

• Customer-oriented with excellent communication and interpersonal skills.

• Team player with positive attitude.

• Organized and the ability to prioritize tasks.

• Professional, courteous and be able to handle difficult and challenging situations.

• Ability to ensure that all information is recorded accurately.

• Good PC skills.

• Non-Cantonese speaking candidates will be considered.

We offer a competitive remuneration package.  Interested parties please send full resume and expected salary to the Human Resources Manager, Matilda International Hospital, 41 Mount Kellett Road, The Peak, Hong Kong or hr@ matilda.org by clicking 'Apply Now'.  Please quote the Ref. no. on your application.

(All personal data provided by applicants will be treated in strict confidence and used only for recruitment purpose.  Only those who are shortlisted will be contacted).