Customer Service Officer (Car Insurance)

Job role & Responsibilities

·       Handle customer enquiries of motor insurance

·       Process and approve motor insurance applications

·       Follow up motor insurance renewal invitations

·       Sales of motor insurance products

·       Policy administration

Skills & Experience

·       Diploma or above

·       Holder of IIQE I&II is a preferred

·       At least 3 years solid experience in insurance customer service

·       Good command in both written and spoken English and Cantonese

·       Proficiency in Putonghua is an advantage

·       Proficiency in MS applications, Word and Excel

·       Strong interpersonal and communications skills

WORK LOCATION(Shuttle Bus Provided): 

Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.

About Us

Inchcape is the leading global automotive distributor, with operations across six continents. By combining our in-market expertise with our unique technology and advanced data analytics, we create innovative customer experiences that deliver outstanding performance for our partners – building stronger automotive brands and creating sustainable growth.

Our diverse global team of over 17,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Inchcape Greater China is the sole distributor in Hong Kong and Macao for several renowned global motor vehicle brands including Toyota, Lexus, Land Rover, Jaguar, ORA, Maxus and Hino in Hong Kong and Macao.

Inchcape Greater China carries a comprehensive spectrum of vehicles including passenger vehicles and commercial vehicles, trucks, light goods vehicles, heavy goods vehicles, Hiaces, mass transportation tools, such as taxis and coasters, serving different sectors as well as millions of passengers and commercial customers and connected to the life of every citizen.