IT Manager

IT Manager in the Joint University Programmes Admissions System (JUPAS) Office(Ref: 533666) (to commence as soon as possible, on a two-year fixed-term basis, with contract-end gratuity and University contribution to a retirement benefits scheme, totaling up to 10% of basic salary, with the possibility of renewal subject to satisfactory performance)

About the Office

The JUPAS Office administers the centralised application system for admission to full-time undergraduate programmes offered by participating institutions in Hong Kong. We are committed to providing accurate, timely, and user-friendly services to applicants, schools, and stakeholders, ensuring fairness, transparency, and operational excellence throughout the admissions process. Information about the Office is available at https://www.jupas.edu.hk.

About the Role

The appointee will play a key role in supporting the IT operations of the JUPAS Office, focusing on system development, infrastructure management, and data security. The position requires strong technical expertise and the ability to contribute to projects and initiatives that ensure the reliability and security of IT systems supporting the JUPAS Admissions Exercise.

Key Responsibilities

• Contribute to the development, maintenance, and deployment of voice, AI chatbot and advanced systems, coordinating with vendors and ensuring quality standards.
• Support the operation and maintenance of in-house servicers and networking infrastructure, including VM servers, NAS, UPS, and related devices, and assist in providing user support.
• Support the ongoing enhancement of data security measures by working closely with the Data Protection Coordinator, ensuring compliance with established standards and contributing to strategic initiatives such as Data Leakage Protection (DLP).
• Participate in the enhancement and operation of JUPAS application systems, ensuring system reliability and effectiveness.
• Provide guidance and mentoring to IT team members.
• Other duties may be assigned according to the operational requirements.

About the Requirements

Applicants should possess:

• A good University degree in Computer science or a related IT discipline, with at least 7 years’ post-qualification experience in application development and/or system support.
• Experience in Microsoft/Linus server and networking support, including small office hardware setup and configuration.
• Knowledge of data security practices and compliance standards.
• Proficiency in developing web-based applications using Java, Ajax, JQuery, XML, JavaScript, CSS, and UX/UI principles.
• Familiarity with database systems such as DB2 and MySQL.
• Understanding of AI technologies and frameworks, with experience in integrating AI/ML solutions into workflows (e.g., Python, TensorFlow, PyTorch, chatbots, data analytics, automation tools) is highly desirable.
• Knowledge of cloud infrastructure and hybrid environments (e.g., AWS, Azure) is an advantage.
• Excellent written and spoken communication skills in English and Chinese (including Cantonese); Putonghua is an advantage.
• Strong problem-solving and interpersonal skills, with the ability to work independently and collaboratively under pressure.
• Highly responsible, self-motivated, and quick to learn and enthusiastic about merging technologies.

Candidates with less experience will be considered for appointment as Assistant IT Manager (at the rank of IT Officer).

Candidates should highlight in detail why their current and past experiences are relevant to the post and how these will add value to the JUPAS Office.

Shortlisted candidates will be required to attend a written test and an interview. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

The University only accepts online application for the above post.  Applicants should apply online and upload an up-to-date C.V.  Review of applications will start as soon as possible and continue until December 13, 2025, or until the post is filled, whichever is earlier.