Senior Systems Analyst

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

Our team supports lululemon’s commitment to elevate our guests experience through the strategic delivery of reliable and sustainable solutions from Product concept to Finished goods production. The successful candidate will be involved in software configurations, workflow implementation and maintenance. Coordinates with engineering/systems and professional services team to develop the most cost-effective solution that meets business expectations. 

A day in the life

• Leads requirements analysis and design discussions, ensuring alignment of business processes, data, and system flows across the functional domain.
• Partners with product management, solution architects, and engineers to drive clarity in complex and ambiguous business problems.
• Provides systems-thinking leadership, articulating end-to-end impacts and design trade offs to technical and non-technical stakeholders.
• Oversees system configuration and ensures high quality implementation.
• Champions best practices around data standards, governance, and process efficiency within the domain.
• Provides subject matter expertise during testing cycles, ensuring solutions meet business needs and quality standards; supports business stakeholders during UAT.
• Engages in incident escalations as a domain expert, ensuring sustainable resolution and root cause prevention.
• Contributes to the technology roadmap and enterprise strategy, identifying opportunities for optimization and innovation.

• Coaches and mentors junior analysts and contractors, elevating the team’s overall capability and maturity.
  

Qualifications:

• Bachelor’s degree (or higher) in Information Technology, Computer Science, or related discipline.
• 7+ years of progressive experience as a Systems Analyst or in system leadership roles, with proven success in large-scale enterprise system implementations.
• Expert understanding of software development practices, project life cycles, and system design methodologies.
• Strong knowledge of business process modeling, data flows, and systems integration within a functional domain.
• Demonstrated ability to influence stakeholders at multiple levels and drive alignment across global and regional teams.
• Experience leading cross-functional initiatives and mentoring junior team members.
• Familiarity with SAFe Agile methodology, practices, and tools.
• Experience configuring, maintaining, and supporting complex software systems, including involvement in production support escalation and incident resolution.
• Prior experience in retail, supply chain, or related domains is a strong asset.
• Knowledge of domain-relevant platforms - CBX Software is highly preferred or similar sourcing/supply chain applications preferred.
• Awareness of technological trends and ability to translate them into business value and competitive advantage.

Must haves:

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.