Operations Assistant

Job Title: Operations Assistant

Location: Tsim Sha Tsui, Hong Kong

Company: Rare & Unique (Part of the Aureon Group)

About Us:

Rare & Unique is the Hong Kong arm of Aureon Group, a UK-based luxury consignment and sourcing company specialising in rare and hard-to-find Hermès pieces. We operate as a small, dynamic team focused primarily on B2B clients across the globe. Our Hong Kong office plays a key role in the day-to-day operations of our sourcing, authentication, and order fulfilment process.

Role Overview:

We are looking for a detail-oriented and proactive Operations Assistant to join our Hong Kong office. The ideal candidate will have a minimum of 1 year of experience in a similar role, preferably within the retail, or logistics sector but that’s not a pre-requisite. You will be responsible for ensuring smooth daily operations including packing outbound orders, quality checking inbound items, photographing stock, and supporting the team with general administrative tasks.

Key Responsibilities:

• Carefully pack and prepare outbound orders for shipment

• Perform quality checks on all inbound items to ensure they meet our standards

• Photograph new stock for internal and external use, ensuring images are clear and professional

• Maintain accurate records and assist with inventory tracking

• Handle daily administrative tasks including updating databases, preparing documents, and liaising with couriers

• Support the wider team in operational and logistical tasks as needed

Requirements:

• Minimum 1 year of experience in an operations, logistics, or admin role (experience in order fulfilment a plus)

• Strong attention to detail and a high level of accuracy

• Comfortable using a camera or smartphone for product photography

• Proficient in basic computer software (Excel, Google Sheets, etc.)

• Ability to work independently and as part of a small team

• Fluent in English both verbal and written. Plus Cantonese and/or Mandarin

What We Offer:

• 20 days annual leave plus all public holidays

• International travel opportunities

• Yearly allowance for Hermès shoes

• MacBook & iPhone

• Office based in the heart of Tsim Sha Tsui