Account Manager (APAC)

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.
 

RESPONSIBILITIES

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant division
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

• Bachelor's degree, or higher
• Bilingual (English + Cantonese / Thai / Malay / Sinhala / Tamil)
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive and sales-driven mindset
• Problem solving attitude
• Organized way of working

NICE TO HAVE

• Immediate Availability
• 1 - 3 years relevant experience