Office & Sales Administrator

Job Responsibilities:

• Handle and resolve customer enquiries and complaints with professional manner by emails, phones call and whatsapp;
• Order processing including clerical work and communication internally and with customers;
• Internal Documents including Quotation, Invoice, Order processing & tracking delivery schedule,
• Internal communication with merchandising, shipping & Account departments
• Responsible for handling customer PO and monitoring order status (e.g. order entry, payment collection, delivery arrangement, sales and credit release, etc.)

Job Requirements:

• Experience in admin work / welcome Fresh Graduate apply
• Tertiary education preferred, Undergraduate an advantage
• Good command in Chinese (Spoken Mandarin)
• Good command in English
• Proficiency in Excel, PDF, PPT
• Willing to learn, with positive & respective attitude is a MUST
• Well organized, detail, good communication skills
• Self-motivated, hard-working and able to work independently
• Will be trained to use company ERP (previous experience an advantage)

We offer:

• Performance bonus
• Staff purchase discount
• Bank Holidays
• Young team and casual working & friendly environment
• Working days : 5.5 days per week
• Mon–Fri (09:00-18:00); Sat (9:00-13:00) Alternative week

職位描述

• 負責網店日常每天打單及物流的安排工作
• 如HKTVMALL, THE CLUB, Towergas 等等的後台物流工作
• 日常銷售部打單文書工作
• 協助銷售部及倉務部門協調及執行工作
• 支援客戶服務部相關工作
• 接聽電話解答顧客一般查詢
• 替客人安排維修檢查
• 與倉同運輸溝通

入職要求︰

• 中學或以上學歷
• 流利廣東話,具備一般英語及普通話
• 具良好溝通能力、積極主動
• 待人有禮、熱情主動、對客戶服務有熱誠
• 熟練掌握基本文書軟件，包括MS Word、Excel
• 能使用Facebook，Whatsapp回答客人查詢
• *** 即時上班者優先考慮

時間：9:00am-6:00pm（包1小時食飯時間）

Please email your resume to if any applicant is interested.

Personal data will be used for recruitment purpose only.