IT Account Manager

In this role, you will be responsible for:

Strategic Account Management

- Serving as the primary point of contact for a portfolio of key enterprise clients

- Developing and maintaining strong, collaborative partnerships with clients

- Understanding their business goals, challenges, and IT requirements

- Proactively identifying opportunities to provide value-added solutions

Client Relationship Expansion

- Expanding existing client relationships through cross-selling and upselling

- Introducing new products, services, and technologies to address evolving needs

- Negotiating contract renewals and securing additional business

- Ensuring high levels of client satisfaction and loyalty

Operational Excellence

- Coordinating with internal teams (sales, delivery, support) to ensure seamless service

- Monitoring and reporting on key performance metrics for assigned accounts

- Identifying and escalating any issues that may impact client satisfaction

- Providing timely and accurate updates to clients on projects and initiatives

The ideal candidate will have:

- 5+ years of experience as an IT Account Manager or similar role

- Proven track record of growing and retaining high-value client accounts

- Excellent communication, presentation, and interpersonal skills

- Strong problem-solving and negotiation abilities

- In-depth understanding of IT solutions, products, and services

- Bachelor's degree in a relevant field (e.g., Computer Science, Business)

If you are ready to take your IT account management career to the next level, we invite you to apply for this exciting opportunity. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth.