Guest Relations Officer

• Comfortable Front Desk Counter sitting environment
• Operation hours from 08:00 – 23:00 with 3 regular shift rotation
• Club closure on 1st day of CNY

Responsibility:

• Assist members and guests with various bookings.
• Assist members and guest with various applications.
• Issuing various temporary membership cards to members and guests.
• Assist members to check their monthly statements.
• Act as Cashier to collect payment.
• Communicate with different Departments to solve members and guests requests
• To ensure members and guests are following the club rules.
• Building rapport and interact with members and guests.
• Report emergency situation to Superior.  

Requirements:

• Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
• 1-2 years of experience in customer service industry preferred
• Be independent and presentable in handling front desk and telephone enquires
• Cheerful personality with good interpersonal & communication skills
• Good command of English & Cantonese
• Proficient in MS Word & Excel
• Shift working hours (No overnight shift required)
• Fresh graduate will also be considered

Hong Kong Football Club is an equal opportunity employer giving full consideration to all applicants regardless of race, color, religion, sex, age, disability or family status. Interested parties please send your resume with expected salary and date of availability to the Human Resources Department at [via  Apply Now] or WhatsApp at +852 6381 9095 .

HKFC would like to thank all applicants who are interested to join us. All personal data collected will only be used for recruitment purpose. If you are not being invited for an interview within 6 weeks, please consider your application unsuccessful. We will keep your profile for 6 months for future opportunities and will be destroyed after 6 months.