Supervisor - Bath & Body Works

Bath & Body Works

Bath & Body Works is one of the world's leading specialty retailers and home to America's Favorite Fragrances®. We offer a breadth of exclusive fashion fragrances for your body and your home, including the fragrance collection in America, Japanese Cherry Blossom; the selling 3-Wick Candle and the selling Hand Soap collection. Experience it for yourself at any of our Bath & Body Works stores in Hong Kong, or online at Bathandbodyworks.hk.

Valiram Group

Valiram was established in 1935 in KL- Malaysia. Today is 360 degrees in retail specialist with presence in 9 countries. Operating over 450 stores and represents over 200 international brands across various categories from fashion & accessories, timepieces & Jewellery, perfume & cosmetics to confectionery and dining concepts. If you want to understand more our company, please visit https://valiram.com/ .

Want to be part of it too? Come and join us.

Bath & Body Works – Supervisor

POSITION SUMMARY

·       Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.

·       To provide supervision assistance where and when necessary in the Store.

·       To take an active role in maximizing sales – individual vs store sales target.

·       Maintain inventory integrity – minimize stock losses & insure monthly (& daily if necessary) stock counts.

·       Foster a positive, engaging and ethical working environment.

KEY AREAS OF RESPONSIBILITIES

·       Work to hit the individual sales target whilst assisting Store Manager to reach the store sale, profit and target.

·       Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.

·       Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.

·       Resolve discrepancies within 2-3 days and report all findings to Manager.

·       Assist the Managers in monitoring staff tardiness record on a regular basis.

·       Any Ad Hoc reporting as required by the Managers.

REQUIREMENTS

·       One year experience in the supervisor role in the retail industry.

·       University graduate or above, with good command of spoken Cantonese, English and Mandarin.

·       Passionate in home-fragrance and a love for customer experience.

·       Strong in store operations, sales & service, people management and training experience

·       Result-driven, proactive, excellent in communication and interpersonal skills

 Full Time Remuneration Package / Benefits

• Commission
• Incentive Scheme
• Allowances
• Attractive New Joiner Incentive
• 17 Days Holiday
• Medical Insurance
• Staff discount
• Annual leave
• Marriage leave
• Maternity leave
• Paternity leave
• Compassionate leave
• Birthday leave
• Annual Bonus
• Others leave