Store Manager

Store Manager Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Store Manager Requirements:

• High school diploma or equivalent qualification.
• Bachelor’s degree in Business Administration or relevant field preferred.
• A minimum of 5 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Employee Benefits:

• 8 hours of work per day & 1 hour of paid meal break
• 8 days of leave per month
• Sales commissions & incentives, Discretionary performance bonuses
• 14-18 days of paid annual leave
• Full-paid sick leave, marriage leave, etc.
• Employee shopping discounts
• Comprehensive medical benefits (including Chinese and Western outpatient services, hospitalization, and dental care)
• Life insurance
• Professional on-the-job training
• Good promotion opportunities

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.