Senior Officer - E-commerce

Responsibilities

• Managing daily E-commerce operations and related matters
• Provide exceptional daily customer services, ensuring customer satisfaction through effective communication and prompt issue resolution
• Manage Shopify e-store and other E-commerce platform operations including but not limited to enquiry answering, inventory management, and order fulfillment monitoring
• Prepare reports and presentation in a timely manner
• Develop and execute marketing & sales plans to increase brand exposure
• Create, plan and execute social media/ E-commerce campaign projects
• Learn & execute all aspects of E-commerce activity and digital media campaign executions across different channels
• Support content development, creative writing and graphic design across different social media channels including Facebook, Instagram, YouTube, eDM and blog etc
• Assist in managing day-to-day daily operations, administrative tasks, and additional ad hoc duties as assigned

Requirements

• Higher Diploma in Business Management or related disciplines with 2 years’ of relevant experience, exposure in coffee / beverage industry is preferable
• Strong communication, good organizational and time management skills
• Proficient in Microsoft applications, especially with advanced Excel skills
• Proficiency in spoken and written English and Chinese
• Knowledge in SAP Business One is an added value
• Candidate with less experience will be considered as Officer - E-commerce

If you have the energy and qualifications to add to our velocity, Please visit Kerry Logistics Network Company Webpage to apply or send your CV with your present and expected salary to Human Resources & Administration Department by clicking Quick Apply.

(We are an equal opportunity employer and welcomes applications from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants maybe considered for other suitable positions in Kerry Logistics Network Limited. All personal data of unsuccessful candidates will be destroyed.)