Relationship Manager, Global Incorporations

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Relationship Manager, Global Incorporations. Reporting to the Senior Manager, Relationship Management, Global Incorporation, this full time and permanent position is based in Hong Kong.

The role is responsible for building strong, long-term relationships with clients to retain and grow sustainable partnerships, while identifying new business opportunities from both existing and prospective clients. It also involves close collaboration with internal departments to ensure client instructions and enquiries are accurately addressed and resolved in a timely manner.

Key responsibilities:

• Maintain, develop, and further grow existing portfolio
• Identify and maximize upsell/cross-sell opportunities where applicable
• Prepare proposals, business presentation, detail service plans and reports for prospective and existing clients
• Provide advice on KYC related matters and ensure a smooth and efficient on-boarding support
• Work closely with the delivery teams to ensure high quality of services for our clients
• Further expand business network and enhance awareness in the market
• Perform any ad-hoc duties/projects as assigned

Key requirements:

• Degree holder in Business Administration or related disciplines
• Minimum 5 years of relevant key account management or client facing experience gained from professional services industry
• Knowledge in corporate services is an advantage
• Self-motivated and ability to think outside the box to solve client’s issues
• Ability to identify client needs and market trends
• Strong communication with excellent planning & organizational skills
• Systematic use of commercial reporting and CRM/Salesforce is highly preferred
• Proficient in written and oral English, Putonghua and Cantonese

Company Benefits:

At our Hong Kong office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.