Professional Services Consultant (Korean advantage)

Responsibility:

• Provide Supply Chain IT Solutions to Buyers, Suppliers, Logistics, and Retail customers
• Business analysis and participate in customers’ meetings to collect user requirements and prepare documentation
• Communicate and coordinate between business users and technical teams
• Conduct solution testing, provide user training and implement the solutions onsite or remotely
• Provide customer support and trouble-shooting through phone and email
• Manage customer accounts and maintain customer information
• Provide suggestions to improve the solutions and products

Requirements:

• 2 - 4 years working experience
• Preferably major in Supply Chain Management (SCM) and Computer Science
• Looking for problem solvers to be able work independently and professionally
• Able to establish and build good customer relationships
• Able to work under pressure and communicate efficiently in a fast paced environment
• Excellent command of spoken and written English & Korean