PRODUCT & KEY ACCOUNT MANAGER

POSITION OVERVIEW

We are seeking a highly motivated, detail-oriented, and independent Product & Key Account Manager to join our team. This hybrid role is perfect for someone who is passionate about products and packaging, thrives on analyzing trends and consumer drivers, and is eager to challenge the status quo to drive business growth.

The ideal candidate will be responsible for developing product demand based on customer needs, proactively expanding our product and sales categories, and managing relationships with key retail accounts to ensure mutual growth and success.

KEY RESPONSIBILITIES

Key Account Management

• Customer Relationship Management.Serve as the primary point of contact for key customers, ensuring continuous support, and satisfaction. Develop and implement tailored account strategies in collaboration with cross-functional teams.

• Sales Growth.Identify and pursue opportunities to increase sales within existing key accounts and acquire new business.

• Performance Tracking.Regularly analyse account performance, providing actionable insights to both customers and internal teams.

Product Development & Category Management

• Identify and Develop Product Demands.Engage with customers to understand their needs and translate these into actionable product development initiatives.

• Category Expansion.Proactively research and recommend new products, product categories and sales opportunities. Conduct ongoing market analysis, competitor benchmarking, and consumer trend tracking.

• Event Participation.Represent the company at industry fairs, trade shows, and exhibitions to identify new opportunities and stay updated on market developments.

Sales Prospection & Expansion

• New Business Development.Proactively identify and approach potential clients, partners, and markets to expand the company’s sales reach. Deliver compelling product presentations and proposals to prospective clients.

• Lead Generation.Develop and maintain a robust pipeline of prospective customers through research, networking, and targeted outreach.

• Market Mapping.Analyse and prioritize new sales opportunities based on market trends and company strategy.

• REQUIREMENTS

  • Experience.Minimum of 5 years in product management, category management, retail, brand strategy or key account management (retail experience is a strong plus).

  • Industry Experience.Strong understanding of consumer trends and drivers, with hands-on experience in retail environments highly preferred.

  • Skills:

    • Strong problem-solving skills and a “can-do”-mentality
    • Exceptional attention to detail and a passion for quality.
    • Creative thinker who challenges the status quo and strives for continuous improvement.
    • Excellent organizational, project management, communication, and interpersonal skills.
    • Ability to work independently and as part of a cross-functional team.

  • Languages -Fluent in English (French is a strong plus)

  • Other -Willingness to travel for trade fairs, customer meetings, and market visits as required.

  IDEAL CANDIDATE PROFILE

  • Passionate about products, packaging, and the retail experience.
  • Analytical mindset with the ability to translate data into actionable business insights.
  • Self-motivated, results-driven, and eager to lead projects from concept to execution.
  • Strong customer-centric approach, always seeking to add value for customers and the business.

  WHY JOIN US?

  • Exciting & Versatile Role.No two days are the same. You’ll be at the heart of product innovation, sales expansion, and key account management—making a direct impact on our growth and success.

  • Dynamic Work Environment. High-Energy Team.Work in a fast-paced setting where creativity, ambition, and continuous improvement are not just encouraged but expected.

  • Mission-Driven Company.We are on a mission to redefine our industry by bringing outstanding products and exceptional experiences to our customers.

  
  APPLY
  If you’re ready to be challenged, inspired, and part of an ambitious journey, we want you on our team. Send your CV along with a motivational email to our company

[Please understand that only the CVs with relevant experience will be considered.]