IT Manager

Key Responsibilities:

• Support the Head of Corporate Functions in formulating and executing IT strategies, ensuring alignment with the Society's and administrative objectives while driving operational efficiency, security, innovation, and digitalization.

• Lead the team in managing IT projects, operations, infrastructure, systems, and service delivery, ensuring a secure, scalable, and high-performing IT environment that meets the evolving needs of the Society.

• Supervise and optimize IT service delivery, including help desk operations, end-user support, and service level management, ensuring high levels of user satisfaction and operational effectiveness.

• Identify and introduce advanced and appropriate IT technologies and solutions, such as the use of AI, to enhance operational efficiency and effectiveness.

• Ensure compliance with internal and external requirements of relevant IT policies and procedures.

• Formulate and review relevant policies, procedures, and workflows periodically to maintain best practices.

• Supervise the IT team to ensure its effectiveness, efficiency, and professional development.

• Participate in ad hoc projects and corporate strategic exercises to support the society's broader goals.

Requirements:

• Degree holder in Information Systems, Computer Science or related disciplines.

• A minimum of 7 years solid experience and at least 3 years in supervisory /managerial level.

• Experience in the welfare sector an advantage.

Application:
Please click "Quick Apply" or email to hr2@hkfws.org.hk to submit your application.
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