Customer Services Clerk (5-day work week)

Job Duties

• Follow-up shipment orders, track & trace, coordinate with offices and agents, as well as maintaining rate system & data quality
• Liaise with customers for order follow-up.
• Communicate with overseas agents.
• Coordinate with operations and warehouse teams on shipment arrangements.
• Ensure smooth daily operation for shipping arrangements.
• Responsible for order fulfillment process and logistics arrangement in a timely manner.
• Monitor order status and work closely with internal parties to resolve shipment issues
• Ability to manage multiple tasks effectively.

Requirements

• F.5 or DSE
• Proficient in spoken and written English and Chinese (Cantonese and Mandarin)
• PC literate in Microsoft Office (Word, Excel), advance in Excel is preferable
• Attention to details and capability of handling multi-tasks are required
• Good team player
• Proactive, independent, responsible, well organized, able to work under pressure
• Experience in handling key account is an advantage

Benefits

• 5-day work week
• Overtime allowances
• Meal allowances
• Medical  & Dental Benefits
• Guaranteed Double Pay
• Performance Bonus
• Marriage Leave
• Early leave on festival days

Job Location: Chek Lap Kok

We offer attractive fringe benefits such as 40 hour work per week, medical & dental insurance, double pay and on-job training to successful candidates. Interested party may send full resume with expected salary by clicking csd.@airsea.com.hk for consideration.

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