Customer Service Executive (4-day work week)

Responsibilities

• Handle all the inbound and outbound calls / emails for clients in call center setting and follow up the cases according to the procedures set
• Assist to handle complaints
• Maintain customer log in relative systems
• Assist to provide the highest level of customer care service to achieve Company requirements & business target
• Support ad-hoc projects as assigned

Requirements

• Associate Degree holder or above in any disciplines
• Good customer service and communication skill
• Proficiency in both written and spoken English & Cantonese (including Mandarin)
• Proficient in MS Office applications
• Willing to perform shift duties
• Fresh graduates are also welcome
• Immediate available would be an advantage

Other Benefits

• Birthday Leave
• Annual Leave
• Marriage Leave
• Comprehensive Medical and Life Insurance Coverage
• MPF Top Up Program
• Upgraded Maternity and Paternity Leave
• Year-end Discretionary Bonus

Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking "Apply Now".

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.