Business Analyst

About Us

Are you ready to transform the insurance industry? At EAB Systems, we specialize in delivering cutting-edge digital solutions that prioritize efficiency and customer-centricity. Our modular architecture allows clients to receive precisely what they need, enabling tailored and strategic growth. Join us and work on our flagship products, like the 121 Insurance Sales Xcelerator, which empower sales teams with seamless transaction tools and instant quotes. Our comprehensive customer management services provide a 360-degree view, enhancing client relationships and insights. What sets EAB Systems apart is our collaborative culture that nurtures innovation and professional development. We embrace the latest technologies—like microservices and low-code programming—ensuring you’re always at the forefront of the industry. If you’re eager to make a real impact while advancing your career in a dynamic and supportive environment, apply now and become part of our innovative team!

Qualifications & Experience

We are looking for a proactive and detail-oriented Business Analyst with a strong background as a System Analyst or Analyst Programmer. The ideal candidate will excel in bridging business needs with technical solutions, constantly seeking ways to improve processes and deliver meaningful results.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Business Analyst, System Analyst or Analyst Programmer.
• Strong analytical and problem-solving skills.
• Proficiency in system analysis, design, and development methodologies.
• Experience with software development lifecycle (SDLC) and agile methodologies.
• Familiarity with database management systems and SQL.
• Excellent communication (fluency in English, Putonghua and Cantonese) and interpersonal skills, with the ability to effectively collaborate with external clients and within teams.
• A commitment to continuous improvement and delivering high-quality results.
• Proactive, self-motivated and customer-oriented.

Tasks & Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements.
• Translate business requirements into technical specifications and system designs.
• Conduct feasibility studies and risk assessments for proposed solutions.
• Work closely with development teams to ensure accurate implementation of requirements.
• Perform system testing and validation to ensure solutions meet business objectives.
• Provide ongoing support and enhancements to existing systems.
• Prepare detailed documentation, including business process models, use cases, and system requirements.
• Troubleshoot issues effectively and communicate solutions clearly.
• Coordinate with development and project management teams to plan and execute smooth releases.