Business Analyst (Application Project & Support) - Chief (Officer Level)

We are seeking an experienced and detail-oriented IT Business Analyst (Chief Level) to join our team. In this role, you will be responsible for acting as the bridge between business operations and technology by gathering requirements, documenting processes, and ensuring successful application deployment and user training. Additionally, you will provide support for regional applications across Asia, including China, requiring occasional travel.

Responsibilities:

• Support the resolution of application issues and collaborate with technical teams to address concerns
• Act as a liaison between business and IT teams to translate business needs into technical requirements
• Conduct requirement gathering sessions with stakeholders to identify and document business processes and system requirements
• Develop detailed documentation, including functional specifications and use cases
• Perform professional testing and collaborate on UAT to ensure applications meet business objectives and user expectations
• Provide training and support to end-users for new systems and updates
• Assist in deploying applications across regional offices in Asia, including China, and provide ongoing support to ensure smooth operation

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
• Minimum of 3+ years of experience as an IT Business Analyst or a similar role, with a strong focus on requirement gathering and process documentation
• Proficiency in business analysis methodologies (e.g., Agile, Waterfall)
• Strong communication skills to interact effectively with diverse stakeholders across departments
• Excellent problem-solving abilities to identify and resolve business and technical issues
• Experience with ERP systems is preferred, particularly SAP, SAP Concur
• Fluent in English, with additional proficiency in Cantonese and Mandarin is highly desirable due to regional deployments in Asia
• Willingness to travel within Asia, including China, for deployment and support activities

We offer attractive benefit package including

• 5.0 working days
• Work from Home
• Bank Holidays & Company Holidays
• Double Pay Discretionary Bonus
• Medical coverage (Hospitalization, Out-Patient & Dental)
• Group Life & Accidental Insurance
• Annual Body Check
• Staff activities - Christmas Party, Company Trip, Team Building Activities....etc

Interested parties please apply with full CV (in word format) quoting following information,
(1) Expected salary
(2) Last salary
(3) Availability

to the attention of Personnel at 28/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon or e-mail to us.

For more recruitment information, you may visit our website.
Career | Bandai Namco Asia

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