Assistant System Administrator [MPS Point 16-20, $36,850-44,765]

Job Requirements:

(a)    Holder of Higher Diploma in Computer Studies, or above;

(b)   Has a minimum of five years’ working experience, in which a minimum of two years’ experience in network/ security/ server administration and systems support;

(c)    Must possess good troubleshooting skills in handling systems, hardware, software and network issues; and

(d)   Good manners with a positive customer service attitude and good communication skills in Chinese and English.

Preferred Attributes: Experience or qualification in project implementation, system analysis and design, application development, management of Firewall rules & VLAN or virtualization of servers would be an advantage. Preference will also be given to those IT infrastructure or system related certification holder.

Major Duties:

(a)    Assist in overseeing network infrastructure, monitoring performance and responding to incidents and requests;

(b)   Ensure network infrastructure and services meeting security, privacy, and regulatory requirements, including specific compliance needs;

(c)    Manage and monitor hypervisor platforms such as VMware vSphere;

(d)    Assist in administering Microsoft Active Directory, including user accounts, groups, group policies (GPO), and access control;

(e)    Maintain network support processes, policies, and procedures in line with best practices and standards;

(f)     Ensure the stability and performance matched with the system and network standard;

(g)    Provide technical guidance and support to all end users in PPDH, troubleshoot issues and implement solutions;

(h)   Assist in monitoring IT performance metrics to identify areas for improvement;

(i)    Manage vendor relationships, contracts, and provide technical guidance to the team, while maintaining up-to-date network documentation and supporting project-related activities; and

(j)    Assist in developing and maintaining backup and disaster recovery plans for critical data and IT assets.

Package:Five-day week, 18 days’ annual leave and medical/ dental benefits.  Successful candidate will be offered appointment at the entry point, MPS Point 16 ($36,850) per month with a two-year contract which is renewable, subject to satisfactory performance.  An end-of-contract gratuity may be granted upon satisfactory completion of the contract with consistently high standard of performance and conduct.  The amount of gratuity payable will be the sum which, when added to the Hospital’s contribution to a Mandatory Provident Fund (MPF) scheme as required by the MPF Schemes Ordinance (Cap. 485), equals to 10% of the total basic salary drawn during the contract period.

To Apply:Applicants should send the duly completed Application Form (downloadable from the Hospital’s website www.ppdh.org.hk) and full résumé indicating clearly their academic results and working experience to the Hospital Administration (HR), The Prince Philip Dental Hospital, 34 Hospital Road, Sai Ying Pun, Hong Kong or via email to job02@ppdh.org.hk by 29 May 2025.  Applicants should mark clearly the post “Assistant System Administrator” and reference number “PP204ASA” on the envelope/ subject of the email and the Application Form. Shortlisted candidates will be contacted by phone or through email. Candidates should provide an accurate email address and phone number in the Application Form. To avoid missing any invitation or notification sent by email, candidates are responsible for (i)  ensuring that the settings of their email accounts do not block emails from the Hospital; and (ii) checking each incoming mailbox (including the spam folder) regularly.

Enquiry:         2859 0373

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