Assistant Manager (Registry Systems and Operations) (Job ID: 11014)

Job Title:Assistant Manager (Registry Systems and Operations)
Department:Academic Registry
Job ID:11014

Job Posting Details

The Academic Registry is looking for a highly motivated and experienced IT professional to join the Registry Systems and Operations team. The successful candidate will play a key role in both day-to-day IT operations as well as digital transformation and business process automation projects.

The appointee will be responsible for:

a.       Planning, procuring, managing, monitoring, and reviewing IT equipment and software in the office to ensure smooth operations; 

b.       Translating user requests into technical specifications, assessing impacts, proposing recommendations, and collaborating with internal stakeholders to determine the most effective and efficient solutions;

c.       Working with the University Central IT department and external vendors to implement IT projects on time and within budget;

d.       Exploring new solutions, conducting feasibility studies, and analyzing requirements to improve operational efficiency;

e.       Providing technical expertise and support to the office;

f.        Carrying out any other duties as assigned.

Applicants should possess a bachelor’s degree or higher in Computer Science, Engineering, or a related field, along with at least three years of relevant work experience in supporting IT systems, networks, Windows/Mac OS, databases, and low-code application and workflow development platforms (e.g., MS Power Automate). Experience with the PeopleSoft Student Information System and Student Feedback Questionnaire (SFQ) is desirable.

The ideal candidate will enjoy learning new technologies, possess strong analytical and problem-solving skills, have good communication skills in both spoken and written English and Chinese, and be able to work both independently and as part of a team. Additionally, the candidate should be highly motivated and proactive.

Duration:2 years contract (renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided.  A gratuity will be payable upon successful completion of the contract.

Application Procedure
In support of a green work environment, we accept applications submitted online only.  To apply, please complete an online application form through the HKUST Careers website (https://hkustcareers.ust.hk) and return it online to the Human Resources Office.  Review of applications will continue until the position is filled.  Applicants will receive an acknowledgement by email upon successful submission.  We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.

(Information provided by applicants will be used for recruitment and other employment-related purposes.  Applicants should read thePersonal Information Collection Statementbefore submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of
inclusiveness, diversity, and respect.