Customer Service Representative (Support)
Autotoll Limited
Posted 4 days ago
Kowloon Bay
2 year(s) work experience
Dental insurance / Flexible working hours / Free shuttle bus / Life insurance / Medical insurance
Job Highlight
- Handling customer enquiries and complaints
- 2 year CS exp.
- DSE or above
Job Description
To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our professional team.
About The Role :
- Handling of all customers’ queries and complaints
- Collect payment from customer for Store-value account top-up, payment of toll fare & surcharge
- Issue VTT, TT & 2-piece toll tags
- Checking toll tag, 2-piece device & windscreen (outlets)
- Handling account registration, refund & dispute
- Prepares the daily report for money collected from different channels at the services centre
- Handle the stock in & out of VTT; TT & 2-piece device
- Pack & arrange delivery of VTT, TT & 2-piece to customer, services centre / outlets
- Arrange stock replenishment of TT to all the services provider of Designated outlets / vending machine
- Prepare the stock take report including to collect the stock take report from all outlets
- Shift duty is required
About You :
- DSE or above
- At least two years full time working experience in customer service roles
What you can get from us
- On-the-job training, learning and development tailored for your needs
- Executive workshops, interest class, corporate purchase discount offered by SHKP
- Competitive salary and annual leaves
- Flexible working opportunities
Interested parties, please send full resume with expected salary and available date to Human Resources and Administration Department by e-mail or by fax 2111 9459.
(Data collected will be used for recruitment purpose only.)
| Job Function | |
| Work Location | Kowloon Bay |
| Benefits | Dental insurance / Flexible working hours / Free shuttle bus / Life insurance / Medical insurance |
| Education |
School Certificate / HKDSE
|
| Employment Type | Full Time |
| Industry | Others |
About company
Autotoll Limited
Autotoll has long been the pioneer of intelligent solutions for decades in Hong Kong. To keep pace with the Hong Kong Government's "Smart City Blueprint", our services have branched out from Electronic Toll Collection (ETC) System since 1998 to multiple smart solutions after 2000s, such as Transportation and Surveillance Systems and Fleet Management Solution etc.
Today, Autotoll has transformed into a diversified business scope, covering the key aspects of Smart Mobility, Smart Logistics, Smart Living, Smart Environment and corporate & operations management etc.; as well as expanding the business from Hong Kong to the Greater Bay Area and other provinces in the Mainland. Moving forward, our dedicated professional team will leverage on its intelligent and innovative solutions to drive the city in a smarter way!
For more details about Autotoll Smart Solutions and our key business pillars, please visit www.autotoll.com.hk .
Today, Autotoll has transformed into a diversified business scope, covering the key aspects of Smart Mobility, Smart Logistics, Smart Living, Smart Environment and corporate & operations management etc.; as well as expanding the business from Hong Kong to the Greater Bay Area and other provinces in the Mainland. Moving forward, our dedicated professional team will leverage on its intelligent and innovative solutions to drive the city in a smarter way!
For more details about Autotoll Smart Solutions and our key business pillars, please visit www.autotoll.com.hk .