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Client Manager / Client Service Officer

E.C. Fix Technology Limited
Posted on 2025-07-02

Causeway Bay
2 year(s) work experience
$19,000-$23,000/month
Dental insurance / Five-day work week / Medical insurance

Job Description

Client Manager / Client Service Officer
(Managed Print Services)

 

Responsibilities:

  • Manage account operation activities and escalations to maintain and build excellent relationship with client

  • As a contact and escalation point between customers and other support teams

  • Prepare PO, report, contract and invoicing related document

  • Closely engage and liaise with other delivery team to ensure the timely and cost-effective delivery whilst managing delivery scope and resources

 

Requirement:

  • Degree in Business Management / Computer Science / or related disciplines are preferred

  • Fresh Graduates are welcomed

  • 2 year or above of account management or customer services experience for Account Manager Position

  • Good communication skill and a trusted advisor to the customer

  • Fluent in Cantonese and English, Verbal and written

  • Positive thinking, customer-oriented with good interpersonal skills

  • PC literacy: MS Office - Excel & PowerPoint

  • Applicants with more experiences will be considered for senior position

  • Immediately available preferred

 

 

Client Service Administrator
(Managed Print Services)

 

Responsibilities:

  • Process and manage customer purchase orders (POs) accurately and in a timely manner.

  • Assist in the preparation, review, and tracking of contracts and service agreements.

  • Input and maintain accurate data in internal systems

  • Handle general clerical duties including filing, document management, and correspondence.

  • Coordinate with internal departments (e.g., sales, logistics, finance) to ensure smooth order fulfillment.

  • Maintain organized records of transactions and communications.

Requirement:

  • Diploma or above in Business Administration, Customer Service, or related field is preferred.

  • Relevant experience in administrative or customer service roles.

  • Proficient in Microsoft Office (Excel, Word, Outlook).

  • Strong attention to detail and accuracy in data entry.

  • Good organizational and time management skills.

  • Ability to work independently and as part of a team in a fast-paced environment

 

We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:

  •  

  • 15 days' annual leave

  • 5 days’ work week & bank holiday

  • Clinical, hospitalization and dental insurance

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location Causeway Bay
Benefits Dental insurance / Five-day work week / Medical insurance
Education
Degree
Skills Sales / Communication / Microsoft Excel / Microsoft PowerPoint
Spoken Language Fluent Cantonese / Fluent English
Written Language Fluent Chinese / Fluent English
Employment Type Full Time
Industry Electronics / Electrical Equipment

About company
E.C. Fix Technology Limited
E.C.Fix Technology Limited

One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repairing and supporting services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.