Assistant Manager, Client Support

Why CBI? 

CBI is a leader in the due diligence industry, offering customized business intelligence solutions to top financial institutions, global CPA firms, and international corporations. Our clients trust us for our experience, expertise, and efficiency in delivering accurate, actionable intelligence. At CBI, our people are our greatest asset. We’re committed to fostering a safe, supportive environment where every team member can learn, grow, and achieve their best.

Your Impact

As an Assistant Manager in Client Support, you will play a critical role in ensuring the smooth delivery of our due diligence projects and fostering exceptional client relationships. You will collaborate closely with internal operations teams and become a trusted partner to our clients, ensuring their needs are met throughout every phase of the project lifecycle. This is a fantastic opportunity for someone passionate about client service and due diligence to make a meaningful impact in a dynamic, growing organization.

A Day of Your Life

• Coordinate and oversee due diligence projects, ensuring timely delivery and adherence to quality standards.
• Act as a primary point of contact for clients—gather information, address inquiries, and resolve concerns with professionalism and care.
• Prepare clear, accurate reports, summaries, and presentations based on project findings.
• Stay current on industry regulations and compliance requirements, applying this knowledge to daily work.
• Build and nurture strong client relationships by providing proactive, responsive support and anticipating client needs.
• Collaborate with cross-functional teams to deliver high-quality results.
• Incorporate industry best practices and emerging trends into your workflow to enhance service delivery.
• Uphold confidentiality and manage sensitive client information with the utmost discretion.

 What you will need to succeed

• Bachelor’s degree in Business Administration, Finance, or a related discipline.
• At least 3 years of experience in the commercial sector or a similar client support role, demonstrating a deep understanding of client service processes.
• Outstanding organizational and time management skills, with the ability to juggle multiple projects simultaneously.
• Strong analytical and critical thinking abilities—comfortable interpreting complex data and drawing insightful conclusions.
• Excellent communication and interpersonal skills, adept at building rapport with clients and collaborating with internal teams.
• Proficiency in Microsoft Office Suite and other relevant business software.
• Proactive, resourceful, and committed to delivering exceptional results.

• High level of integrity, with the ability to handle confidential information discreetly.

If you want to take this challenge, you are welcome to join us by clicking "APPLY NOW" below.

CBI is committed to a policy of non-discrimination and to promoting equality, diversity, and opportunity in employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.