Network Engineer

Job Description

• Troubleshoot & resolve the incidents and problem tickets within SLA
• Able to handle NOC routine tasks, perform first level troubleshooting & analysis of complex problem
• Interacts effectively with TAC and Engineering to solve complex problems.
• Knowledge and experience of physical and logical security control.
• Experience in ‘CyberArk’ operations and administration.

About You

• University degree holder in IT or related is preferred
• 5 years in Data Center/NOC operations experience.
• Candidates are preferred to possess CCNP / CCDA / CCDP / CCIE / JNCIA / JNCIS / JNCIP / JNCIE certifications
• Experience in some of below technologies / platforms
• L2 technologies - VLAN's, trunking, VTP, Ether channelling, STP's, RSTP, MSTP
• L3 technologies - BGP, L3 technology troubleshooting
• 3rd Party Platform Skillset (either or all of) – Cisco/Juniper/Huawei Routers, Switches  & Firewall, WIFI Technologies.
• Experience in Auditor handling
• Able to work under pressure and after hours
• Good analytical and problem-solving skills
• Good command of both spoken and written English and Cantonese