Sr. Operations Agent, Time Critical

·            Prepare documentation, dock receipts, bills of lading, and customs declarations.

·            File declarations in a timely manner

·            Track and trace cargo as necessary to ensure proper movement and delivery.

·            Provide accounting department with proper and correct billing information.

·            Communicate with clients regarding disposition of cargo (i.e. tracking & tracing, routing & dispatching, and rate quotations).

·            Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.

·            Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.

·            Seek the most profitable mode of shipment, yet meet client’s requirement for the fast movement of cargo.

Other duties as assigned.