Express Airfreight Specialist

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for an Express Airfreight Specialist to join the OBC team in Hong Kong. The successful candidate will be passionate about the logistics industry, target and goal driven and have experience in freight forwarding and/or time critical cargo.

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Purpose of the Role

​To evaluate customer needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.

To handle, monitor and follow-up on incoming customer requests for OBC/NFO shipments in a 24/7 shift cover.

To maximize business opportunities by offering customers tailored-made solutions to meet with clients’ requests within operational restrictions.

To build strong productive relationships with clients to ensure business objectives are achieved.

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Responsibilities of the Role​

To exercise both discretion and independent judgment in performing the duties of the job.

To work with management to develop appropriate policies to achieve the goals of the Company.

To work directly with management to implement Company policies to ensure that customer needs are being met, such as budgeting and on time delivery.

To evaluate customer business needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.

To handle, monitor and follow-up on incoming requests for OBC/NFO shipments in a 24/7 shift cover.

To maximize business opportunities by offering customers tailored-made solutions to meet clients’ requests within operational restrictions.

To build strong productive relationships with clients to ensure business objectives are achieved.

Preparing time-critical routing options for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients.

Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements.

Liaise, direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs.

Monitor and tracking of on-going shipments with the purpose to ensure a high quality service is delivered to the customers and the company’s expectations are met at any time.

Sourcing, selecting and negotiating with external suppliers and service providers with the responsibility of determining and delivering appropriate training if necessary to meet the company requirements.

Debtor and Creditor Invoicing and order settlement.

Keep up to date with the activities of OBC/NFO coordinator(s) using the appropriate network of communication.

​Please make sure you submit your application via this link:
https://portal.dynamicsats.com/Application/WebForm/a9eff48c-3578-46e1-b5c4-5e8d4d1f8b8a?portal=0c6a609c-0787-4a98-9a21-905507eedcef&job=334ed683-01b3-f011-bbd2-7ced8d774b41