Merchant Relations Executive

Who we are

As the industry leader for over 20 years, we are serving over 6 million monthly users regionally across Southeast Asia. We grew from a search & content focused platform into the largest F&B ecosystem with extreme growth rate. Our innovation is shown through Online Table Booking, Takeaway, Voucher, Payment, Recruitment and Loyalty (and many more!) Our mission is to help restaurants grow, help users find, book and pay at restaurants. We are an experienced team with a startup mentality. Each of our passionate teammates is making their mark in this space. If you are hungry to grow and make an impact on our 6 million+ users, then join us at OpenRice!

You will be responsible for:

• Key contact with assigned merchant accounts
• Provide aftersales service to clients for business optimization
• Assist in service activation and deliver updates/solutions to clients in a timely manner
• Day-to-day transaction analysis for revenue maximization  

You should possess:

• Diploma or with at least 3 years customer services experience
• Well-organized with excellent interpersonal and communications skills
• Strong analytical mind, numerical skills, and attention to details
• Good written and spoken Chinese and English
• Immediately available is highly preferred
    

We offer a competitive remuneration package including excellent career prospects to the right candidate. Interested parties please submit your detailed resume with expected salary and available date by clicking the Apply Now button.

All personal information submitted by job applicants will be used for recruitment purposes and we reserve the rights to consider the applications for other positions in our Group.