Customer Care Officer - German speaker (Part Time $100 - $120 per hour)
Make The Right Call
Posted 1 day ago
Kwai Fong
1 year(s) work experience
Job Highlight
- Good Command of German
- Well-organized, Independent and Self-initiated
- Immediately available is highly preferred
Job Description
KEY RESPONSIBILITIES
- Conduct Outbound Calls (non-sales)
- Ensure customer feedback are effectively and efficiently resolved with courtesy
- Fulfill daily operational tasks and documentation in accordance with Key Performance Index.
REQUIREMENTS
- 1-2 years’ experience at least in any segment of customer services
- Customer-oriented with pleasant telephone manner
- Hands on PC skills (Microsoft office, Internet etc.)
- Working time - Europe hours
- May require working on Public Holiday, weekends to meet the requirement of concerning project
- Immediately available is highly preferred
To learn more about Make The Right Call, please visit us www.maketherightcall.com or https://youtu.be/uUNXWq9r2gw
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
| Job Function | |
| Work Location | Kwai Fong |
| Education |
School Certificate / HKDSE
|
| Skills | Customer service / Organization |
| Employment Type | Part Time |
| Industry | Advertising / Public Relations / Marketing |
About company
Make The Right Call
About Make The Right Call
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call center is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award-winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call center is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award-winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.