Network Engineer (5 days / Kwai Chung)
Nexus Solutions Limited
Posted 1 day ago
Kwai Chung
1 year(s) work experience
Job Highlight
Job Description
Responsibilities
- Act as postsales engineer for network security solutions & network infrastructure solutions
- Provide onsite hardware / software installation, configuration, phone consultation, troubleshooting, ongoing support services to customer
- Provide professional services, according to the scope defined by presales / senior teammates, to customers
- Provide consultation & ongoing support, according to the scope defined in maintenance plan, to customers
- Negotiate with & convince customers in good faith if discrepancy arises
- Resolve technical issues raised up by customers
- Escalate issues to upstream vendors if needed
- Work as coordinator or moderator among customers, sales and upstream vendors
- Work with sales and technical teammates as a project team
- Work for projects, that may come with tight schedule & deadline
- May work overtime and in public holidays
- Candidate with greater experience may be considered as senior engineer, who may take care of presales case or project management.
Requirements
- Degree / High Diploma in IT or related disciplines
- 1 to 2 years of experience working in IT infrastructure
- Knowledge of firewall products is preferred
- Experience in project handling is preferred
- Frequent onsite support and occasional travelling
- Good command of written and spoken English and Chinese
- Good communication, interpersonal & presentation skills
- Good phone manner
- Willingness to learn. Self-learner. Fast learner.
- Able to work independently
- Candidate with less experience will be considered as Junior position
Interested parties please apply with your full resume and quote (Ref:Nexus-NE1904). For more information about us, please visit our website http://www.nexus-hk.com
(Personal data collected will be used for recruitment purpose only)
Job Function | |
Work Location | Kwai Chung |
Education |
Non-Degree Tertiary
|
Skills | Communication |
Spoken Language | Intermediate Cantonese / Intermediate English |
Written Language | Intermediate Chinese / Intermediate English |
Employment Type | Full Time |
Industry | IT / E-Business |
About company
Nexus Solutions Limited
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